Account & Billing

Manage your account settings, view usage history, configure alerts, and purchase credits. Synfluencer uses a pay-as-you-go model — no subscriptions, no monthly commitments.

How to access

Click Settings in the sidebar, then choose Account.

Pay-as-you-go billing

Synfluencer does not use subscriptions. You purchase credit packs and credits are consumed as you use AI features. There are no recurring charges and no billing periods.

Credit packs

• $10 — 10 USD in credits
• $25 — 25 USD in credits
• $50 — 50 USD in credits
• $100 — 100 USD in credits

Credits use a 1:1 USD ratio.

Buying credits

Click any pack on the Account page. You'll be redirected to Stripe's secure checkout page (Apple Pay, Google Pay, and most credit cards supported). Once Stripe confirms payment, credits land in your account within a few seconds — refresh the Account page if the balance hasn't updated yet. Cancelling on the Stripe page leaves no charge and returns you to your account.

What costs what

Text-based AI actions (trend discovery, content generation, QC audits, image generation) are usage-based. Video pricing varies by model, duration, resolution, and audio. Synfluencer shows your final customer estimate—including the configured platform charge—before a paid media action starts:

• Talking video — live HG Avatar IV, LC Avatar, or comparison estimate before generation
• AI video — model-specific estimate before generation
• Creative workflow — expected charge and bounded maximum before the first paid step

Completed actions reconcile to the final customer charge in Account → Usage. Internal provider accounting stays in the operator console and is not part of the customer billing view.

Account features

• Usage summary — View daily, weekly, and monthly usage with detailed context showing which features, platforms, and automations consumed credits. The summary scopes to the synfluencer currently selected in the CommandDock, and a dropdown at the top of the card lets you switch to a different persona or "All synfluencers" for global totals. Switching synfluencers via the CommandDock auto-updates the scope.
• Usage history — Full audit trail of every credit transaction. Tracks whichever synfluencer is selected in the Usage Summary dropdown above it.
• Credits & balance — Your credit wallet and lifetime spend are shared across every synfluencer you own. Only the usage telemetry scopes per persona; the balance is always global.
• Burn alert threshold — Set a spending threshold. When your usage reaches it, you receive a notification in Inbox.
• Monthly budget cap — Set a hard spending limit to prevent unexpected charges.
• Credit top-up — Purchase additional credit packs directly from the account page. This section only appears once an admin has enabled self-service billing; it is hidden by default otherwise.
• Billing portal — Access your payment history and manage payment methods. Hidden while the top-up section is disabled.
• Change password — Update your password yourself from the Security card. You enter your current password plus a new one (8+ characters with uppercase, lowercase, and a digit). No need to ask an admin for a reset.
• Timezone preferences — Set your preferred timezone for the entire application.

FAQ